“The Five P’s for successful implementation of knowledge systems that leverage Intellectual Capital”

Purpose – Clearly articulated
People – User centred design - those being served being part of the design of the service
Pedagogy – Different theories of learning drive choices in platform development.
Platform – Fit for purpose – appropriate use of technology
Performance – Delivering on the desired outcomes


Also need:
Payment -  Cut cloth according to funds available
Patience – Try, learn, try again
Practice – Makes perfect!